Privacy Policy

Privacy Policy

1. Who is responsible for processing your data?

The controller of your personal data is ROYAL PROFIT, S.L. (hereinafter, “ROYAL”), with Tax ID (N.I.F.) B91637967 and registered office at Calle Naciones 9, Entreplanta A, 28006, Madrid, Spain.

We inform you that the Platform at https://royalcomunicacion.com/ (hereinafter, “the Platform”) is owned by ROYAL.

This Privacy Policy governs access to and use of the Platform (hereinafter, “the Platform”) that ROYAL makes available to Internet users (hereinafter, the “Users”) interested in the content (hereinafter, the “Content”) and the services (hereinafter, the “Services”) offered by ROYAL on it.

You must be of legal age to use the services offered through this site. However, there may be occasional cases in which we process data of minors under 14, in which case the authorisation of their guardians will be requested. If you are a minor and do not understand the content, ask your legal guardians for permission.

The User may contact ROYAL at the following email address: dpo@royalcomunicacion.com

2. Recommendations

Please read carefully and follow these recommendations:

Keep your device equipped with properly updated antivirus software against malicious software and spyware applications that may endanger your Internet browsing and the information stored on your device.
Read and review this Privacy Policy and all the legal texts made available by ROYAL on the Platform.

3. Information about the data you provide to us

For the proper functioning of the Platform, ROYAL may have access to the following data provided, where applicable, by the User:

Identification and contact data: first name, surnames, address, postcode, telephone, email and country.
Professional data: curriculum vitae.

4. Information about the data ROYAL collects through the Platform

The Platform uses cookies, so depending on their configuration ROYAL may process your personal data.

Generally, the information we collect includes the IP address of the device being used, the browser used, the time and date of access, and your operating system.

You can find more information in our Cookie Policy here.

5. What are the purposes of processing your personal data?

Your personal data collected by ROYAL may be used for the following purposes:

If you request information through the forms or contact customer service, to provide you with the best service.
To handle requests for information, complaints, claims and technical support.
Compliance with legal obligations.
Sending commercial communications and/or newsletters by ROYAL. If the User has given consent, their personal data may be used to send them, by post, telephone, email, SMS/MMS, or other equivalent electronic means of communication, commercial communications and/or ROYAL newsletters.
Depending on your cookie settings, to carry out statistical analysis and build profiles based on your browsing habits.
To manage your application within personnel selection processes.

6. Why is ROYAL legitimised to process your data?

The legal basis on which ROYAL processes Users’ data through this Platform, according to the purposes described, is:

If you request information through the contact form or contact our customer service, we rely on the performance of a contract and/or pre-contractual measures;
To handle your requests for information, complaints, claims or technical support, we rely on the application of pre-contractual measures;
For compliance with the various obligations that exist in tax and accounting matters;
Sending commercial communications: the legal basis is the express consent you give us (for example, when you authorise the sending of advertising or our newsletter);
Where applicable, consent to carry out statistical analysis and build profiles based on your browsing habits. Consent must be freely given, unambiguous, specific and informed;
Application of pre-contractual measures to manage your job application.

By accepting this Privacy Policy and ticking the corresponding boxes, the User accepts the processing of their personal data.

ROYAL takes the protection of your privacy and personal data very seriously. For this reason, your personal data is kept securely and processed with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “General Data Protection Regulation” or “Data Protection Regulation or GDPR”).

This Privacy Policy governs access to and use of the service that ROYAL makes available to the User interested in the services and content hosted on the Platform.

In this regard, the User may withdraw their consent at any time by sending a message to the following email address: dpo@royalcomunicacion.com, without this affecting the lawfulness of processing based on consent prior to its withdrawal.

7. Accuracy of the data provided by Users

The User guarantees the accuracy of the personal data provided and undertakes to notify ROYAL of any change to it. The User shall in any case be responsible for the accuracy of the data provided, and ROYAL reserves the right to exclude from the services any User who has provided false data, without prejudice to any other actions available at law.

Users are advised to protect their data with the utmost diligence using appropriate security tools. ROYAL will not be responsible for any theft, unlawful modification or loss of data.

Any modification or update of the data must be notified to ROYAL through the means of communication provided for in this Privacy Policy.

8. Data retention

The protection of Users’ privacy and personal data is very important to ROYAL. Therefore, ROYAL does everything possible to prevent the User’s data from being used inappropriately. Only authorised personnel have access to the User’s data.

The User’s personal data will be kept for as long as their ROYAL account remains active, for the processing purposes for which it was provided, provided that the User has not withdrawn their consent by requesting the deletion of their account or the erasure of certain personal data from the Platform.

Subsequently, where necessary, ROYAL will keep the information blocked for the legally established periods.

Personal Data obtained through your express consent for the sending of commercial communications and/or newsletters will be kept until you withdraw your consent and request to unsubscribe from the service.

We may retain some personal data to comply with our legal or regulatory obligations, as well as to manage our rights (for example, to assert our claims before the courts) or for statistical or historical purposes.

When we no longer need to use your personal data, it will be deleted from our systems and records or anonymised so that we can no longer identify you.

ROYAL undertakes to comply with its obligation of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

9. User rights

Users have the right to:

Access their personal data;
Request the rectification of any inaccurate data;
Request the erasure of their data;
Request the restriction of processing of their data;
Object to the processing of their data;
Request the portability of their data;
Likewise, Users have the right not to be subject to decisions based solely on automated processing of data.
The right to withdraw consent.

The User may exercise all these rights at the following email address: dpo@royalcomunicacion.com, stating the reason for their request.

The User may also send their request by post to the following address: Calle Naciones 9, Entreplanta A, 28006, Madrid, Spain.

Communications addressed to ROYAL must contain information that allows the requester to be identified; if the requester cannot be identified, ROYAL may request additional information.

Without prejudice to any other administrative remedy or legal action, the User has the right to lodge a complaint with a Spanish supervisory authority. The supervisory authority will inform the complainant of the progress and outcome of the complaint.

10. Data security

The protection of Users’ privacy and personal data is very important to ROYAL. Therefore, ROYAL has taken all measures within its reach to prevent your data from being misused, allowing access to it only to authorised personnel.

ROYAL maintains appropriate security for the protection of personal data in accordance with applicable legislation and has put in place all technical means within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of the data provided by the User through the Platform, without prejudice to informing you that security measures on the Internet are not impregnable.

ROYAL undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

ROYAL will not be liable for any damages that may arise from the User’s breach of this obligation.

11. Transfers and/or disclosures to third parties

Data will be processed by third-party providers to carry out the purposes, such as hosting services. Likewise, data may be disclosed to competent authorities and bodies, courts, tribunals or any other third parties entitled to it in order to comply with applicable regulations.

Your Personal Data may be disclosed to third parties, namely:

Third parties that help us provide IT services, such as providers of the Platform, hosting services, and maintenance and support of our databases, as well as of our software and applications that may contain data about you.
Third parties that help us provide digital services and reviews, CRM, web analytics and search engine services.
Advertising, marketing and digital media agencies, to help us deliver advertising, marketing and campaigns, to analyse their effectiveness and to manage your contact and enquiries.
Third parties for compliance with legal regulations.

Users’ data may only be used by ROYAL for any use that serves to properly fulfil the purposes of personal data processing set out in section 5 of this Privacy Policy.

12. Changes to the privacy policy

ROYAL reserves the right to revise its Privacy Policy at any time it considers appropriate. For this reason, we ask you to check this Privacy Policy regularly to read the most recent version.

However, any change made to this Privacy Policy will be communicated to the User.

13. Links to websites

ROYAL’s Platform may contain links to websites of third-party companies and entities. ROYAL cannot be held responsible for how these companies handle the protection of privacy and personal data, so we advise you to read carefully the Privacy Policy statements of those websites, which are not owned by ROYAL, regarding the use, processing and protection of personal data.

The conditions offered by these websites may not be the same as those offered by ROYAL.

14. Questions

If you have any questions about our Privacy Policy, please contact us by sending an email to: dpo@royalcomunicacion.com

Likewise, if you consider that your rights are not properly safeguarded, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos), whose contact details are: telephone numbers 901 100 099 and 912 663 517; postal address C/Jorge Juan 6, 28001 Madrid; electronic office https://sedeagpd.gob.es/sede-electronica-web/ and application form www.agpd.es

15. Acceptance

The User declares that they have been informed of the conditions on personal data protection, accepting and consenting to the processing of their data by ROYAL, in the manner and for the purposes indicated in this Privacy Policy.